TechTables Podcast
TechTables Podcast

Episode 111 · 3 months ago

Ep.111 Behind the Mic: Insights from My First 100 CIO & Tech Leader Interviews with Joe Toste, Host of the TechTables Podcast


Featuring Joe Toste, Host of TechTables

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Hey everybody, welcome to the tech tables podcast. I'm your host, Joe Tasty. Now, check tables is a podcast dedicated to sharing human centric stories with CEIOS and technology leaders. New episodes come out every Tuesday morning. Today's episode comes from my presentation behind the MIC, insights from my first one, D C I O and tech leader interviews from the Task Annual Conference the Texas Association of State Systems for Computing and communications this past week in San Antonio, Texas. The presentation is based on five major themes I've noticed from CIOS around the country. The five themes are being mission driven communication and collaboration, Business Acumen, workforce challenges and Innovative Problem Solving. Now I was asked a fantastic question by Corey Wilburn, who's the CIO for the Texas General Land Office and newly selected task president. Corey asked if you could boil it down to one common theme from the government the I t leaders that you think here repeated the most, and if you just had to pick that one thing, what do you think? That one thing is, Joe, and for me it boils down to a people first approach across government and across your teams. What I've come to realize that, whether you are a private sector tech leader or a public sector C I o, you all have stories to share to bring up the fullness of who you are as a person. What makes you uniquely you, what makes you uniquely suited to serve right now and where you hope to go from here, and all those stories, those experiences, are absolutely worth their way in gold. People are listening, people are learning. So thank you and thank you to the Task Committee for allowing me to share these insights and lessons. It is truly my honor to have these conversations across the country and if you know someone whose story you think would encourage others, please send them my way. My email is joe at tech tables dot com, and if you're a fan of the tech table's podcast, don't forget to subscribe and leave a podcast apple rating review. It really helps the show and it really means the world to meet and if you leave a review, please email me that screenshot at joe a tech table Dot Com and I'm gonna send over a small thank you gift, ten dollar starbucks Gift Card. And now my presentation behind my insights from my first a hundred C I o and tech leader interviews. Starts now. My name is Geo tasty and this is a presentation title behind the MIC insights from my first one C I o and tech leader interviews hosted on the tech tables podcast. So who am I? Just I know a lot of people who I am, but just really quick, married, two kids, coach high school basketball, live in Santa Barbara, California and living my best life interviewing technology leaders from across the US. And Real quick, can we just if you can all just turn around and say hi? There's a bunch of people on the remote. Can we just thank you? Okay. So this is my family real quick. This is my beautiful wife, Jamie. She actually works with me behind the scenes everything that you like. She does. Everything that I messed up on, that's on me. She actually created that sheet, by the way. I just said, Hey, I got this forty foot vision of let's give a hand out, and then that's where she came up with. That's my daughter Annabelle. She's really great. With's on Jazz Act even fun and then Jack's twice, only because I love handlebark coffee. So my offer is if anyone comes to Santa Barbara. I will take you to handle oar coffee. So that's my office for anyone. Also coach, as I mentioned, in high school basketball. This is a ton of fun. This is a huge part this. Last Season Coach High School Jb Basketball and then I joined the Varsity team as an assistant coach. There's some of my guys. I get a lot of lessons, a lot of leadership lessons that to share with the C I o s when they're leading their their teams also. So some more fun kids. I know they're they've cracked me up. I told him I'd throw them in the presentation. They love tech tables gear. It's like their favorite thing. So they're constantly like coach, he gives us a gear. So I said, Hey, I'm gonna throw you in the presentation today. But the conference theme, when the mission is critical, there is no impossible. That like really resonates with me because part of I think I'm actually less involved, even though I coached as the head coach for the JB team of the basketball front. But there's such a human aspect to walking along side high school kids and getting the... to work together. That's really powerful. So when the mission is critical. There's no impossible and there's a lot of the behind the scenes stuff that everyone has in their lives. Same thing with these kids. So I would love gleaning lessons from them throughout the season. If you're like me, I take notes on a virtual podcast. You'll often see me. I've got a notebook, I'm taking notes and so on the tape table's website I created a task tab extra special bonuses. There's a couple of photos, but that sheet is downloadable as a PDF, which is a ton of fun. And what else we got here? That's right, there's this one. So we're calling it the quotables. Come on tech tables, the quotables. Also, one of the most requested things that I've received is, hey, Joe's impossible to find what episodes these episodes starts stacking at and what I did was I hooked up the RSS feed, so anytime I published in a podcast episode into Air Table, this will update automatical beam. So that is in that link. So you'll be able to find any episode and I even tag them because for some reason this particular conference everyone's been asking me, Joe, you have to interview Dan texs are and I don't know why everyone, I don't know if they just found out Dan Texar was the C I oh, but everyone's been coming to me. I said, okay, I'm listening to them and I'm like, I interviewed him forty episodes ago. I love Dan and Tracy cotton. But wait, there's more, right, more fun, I know. So I released three podcast episodes. Episode One d eight, the digital deep dive with Christian Eld, director of Enterprise Solution Services Cloud, cloud and AI. He might have the longest title of anyone that I've interviewed in the State of Texas. We're gonna get out the shorter title. And Sean Rodgers, who's the digital and day officer at Texas O a G. and then one, oh nine with Wendy Baron, who's the C I o the Texas D Mb, and our podcast was so good she didn't need a title. I just put her first name as a title. And then episode one, psychology of team war and building a mature I t organization with Bill Zelinski, CE IO at the city of Dallas. A ton of fun. Okay, so who won the bbq competition between Texas and North Carolina? So how many know about this? Can I get a show. Hey, how many go about this? Is that half of you? Maybe a little? Okay, so people been asking me all week how who wanted the bbq competition we saw. So I think for those of you who don't know, let me let me just pull it back for a second. Yes, Carolina. Is that because she's kind of burned out on the barbecue competition? Because I can't think he is. Y'All know that North Carolina threw down and said that their barbecue was better than Texas. I don't know. Okay, so that's how it started. So here's how it's going right now. So last week I was in Raleigh and a third of live podcast event and this is me feeding Mandy and Jim. They were windfolded and one comment that Mandy had made to me was that she like Matt mcconne Hey. So before I left I took some kids to a high school camp. Before I left I said, hey, Jamie, can you make these mass and I come back and this is what she comes up with. So she's got a print out con hey. Now I like Matthew mcconaughey too. I think he's fantastic and you see him on billboards in Austin, right, and then Jim Weaver. He actually has jeter on his license plate. He has I heart Derek Jeter, which I think he's sleeping with this thing every night right now because he's just over the moon happy. Now you want to know who one? Right, okay, so Texas one, yea. I will see Jim Weaver at the end of this month in Seattle and I owe him at dinner. Okay, so here's out and we got hugs. It's like a lifetime movie, right. It's like by all everyone's coming together. Absolutely fantastic. We had a ton of fun. More foasy Jim is still happy. I didn't get killed, man, he's...

...alive. We brought her back to Texas. She's fantastic. Okay, so we've got five major themes, mission driven communication and collaboration, Business Acumen, workforce challenges and innovative problem solving. So for most of the of the one episodes, so I've read a hundred ten, but for the basically the first one hundred or so, those are record during the pandemic, right. So not surprisingly, when I look back, these were, I think, really the top five themes that we gleaned from over a hundred episodes and then there's a lot of other kind of themes out there, but if we had to distill him down for this presentation, for the forty two minutes I have left, these are the five major temes we came up with. Okay, so mission driven. So I love this quote. I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel. Maya Angelo, and I thought I'd be out with this quote because it really speaks to the commonalities and similarities across not only the C I o s and what their teams feel about public service, but also bringing attention to the end user. Right, and your neighbor, your person who's walking their dog. This everyone that lives in your community, in your city, right, the Barisa who knows your coffee order and the coffee card out there right after this minds that Bourbon Carmel Latte. Right. And I've heard story after story about a lot of you are burning the candle on both ends and you can't see behind all of the deadlines and the to do list and there are moments where it's just it's tough and this just comes down to really in the essence of caring, and when you care about the mission above all else, you're really able to start to keep your why and you're able to keep pushing on and things are hard and that mission driven hard towards working towards a greater purpose than yourself. I know it really resonates with a lot of you. I obviously I'm hosting, host the PODCAST for tech tables, but I feel just as much in kind of the public sector. Could email me at, I think it's like JOE AT SP unified school district dot com is something like that. That's kind of my educational email, and so that's why I'm picking off with mission driven. And I can't think of anyone better to kick off this presentation today then our local CIO that we have here in city of San Antonio, Craig hockets. Craig is in here. He's a really busy guy, but the time that I had with Craig was fantastic and one of my favorite quotes he said when I joined the Coast Guard, I got this sense of something bigger than myself. I think the military does that for a lot of people and some corporate cultures do that as well, but being taught that I was a part of a team, that there's a greater purpose in what we were there doing. Every day mattered. Actually I would have the opportunity to even save lives, which I did have the opportunity in my career to go forward, but that being something, just being bigger than myself. And so a few micro themes that I would pulled out that are not up there that Craig and I covered. Servant leadership is huge humility, meaning you're bringing everybody else up and that no one else is better than you, having a greater purpose than yourself. And a quick story, and Craig does the full on the podcast. There was a there's a moment with Craig that he told and that was when he was in the navy and when he was there someone actually died and his captain brought him back and although it wasn't technically his fault, he said it's your fault. You have to take ownership of your team, and Craig talks about the details and how much of a defining moment that was. Right after that and we talked about empowering your team, we talked about culture and there's just a lot of really great leadership lessons and we broke it into two parts. So episode Thirty Eight, team of teams, new rules of engagement for a complex, is actually based...

...on a book, a military book, and then episode forty a y mission driven leaders are the most successful, Mandy Crawford. So if you with this slide, because it's one slide and as you can see, she's been on hide number of chimes right. So how do you distill this down? And so I'm just gonna read this. So seeing the tremendous mission and potential for government to be a positive force in people's lives, the things we could do, and also the tremendous talent that the state has working for it. For me, that's when it became about leadership and wanting to really connect and be a part of a great team. And now just take a moment. There's this is really good. So there's a couple of things I really pulled out. So there's mission, there's the potential, seeing the potential in people right and being a positive force, looking for talent, connecting, being part of a team. There's so many really great pieces in that one quote and I think across all of my interviews with CIO knows. These are the qualities that power your purpose and keep you on mission. Now I feel like I could pass the mic around and others in this room who would share the insights, because Mandy a lot better than I do. I just see her. I'm a podcast guy, but when you were with somebody, you really get to know that person. And as I was rehearsing this anyone yesterday during the presentation, where the Gal she goes, Hey, who talks to themselves? And I was like, I'm talking us all the time, so this is me talking to myself, me talking to myself. I got another podcast idea, insights from Manny Crawford through her peers and team's words. That was the next part and the reason why I love it is because she shows up, she's present, she's in the room right now and I've talked to many of you who are in her circle and not even directly asking about her, and you will tell me things about her. And this isn't the same thing, like this is the same thing with Darryl Tompkins or Corey Wilburn, like I hear all of the stories in the community. That's how I know when other people are talking about their leaders. I love to hear that. So what's the point? The point is I've heard story after story about how powerful it is when your team can say that you film Um Creative Strategies emerged because people are not afraid to share new ideas with you or try and fail to know you will help them work through it for perhaps an even better solution for both the individual and the team. And now maybe it wasn't just it's really tough for me to just cover one quote and all these, so I would really encourage you to go listen to all the other episodes. There's a lot of fantastic lessons that she has but I will end with this. And last week in Raleigh, so we had the Raleigh by podcast to our barbecue competition. My wife was not able to come. So my wife travels with me. The kids come. She was not able to come because she has spine surgery and Mandy, bless her heart so great, jumped in her friend Shelley, and they're cutting up the Texas barbecue now, partly because we didn't want Jim Weaver tossing in the trash can or anything like that, and achieved a comment. She said I'm the all in one C I O and I love that. And how didn't take this photo. One of the camera guys did, but I love being able when you're willing to jump in. It doesn't matter the task. It was just a great example of leadership. Moving on, so Nadia Hanson. She came to a live podcast event in Austin last year in September at Austin city limits, and the opening that I heard from a lot of folks to not actually through all this week, was that topic. To understand what their customers expect governmentment to do and the services that they want to provide, and they want those services to be provided like they do in the private sector. Nadia says, I started my career at a text startup. One of the fundamental things as a part of a tech startup is being obsessed with your customers. We're in this Amazon, Uber, airbnb world where our consumers expect government to operate exactly the same way. So why should we be...

...any different? And there's actually a really great story that's illustrated. How about so Jeff Bezos, who was the CEO Amazon? He would have here so as visual if anytime there's a meeting at Amazon and the shareholder letter he wrote, there will be an empty chair, and there was always an empty chair because to remind them to be obsessive about the consumer, about the customer. Right. What does the end user so in our case, the citizen. Right, what is the citizen truly care about? Not the politics, not anything else. What is the citizen? What services does the citizen? What do they want? And so having an empty chair there is, and I was actually this is something that naughty and I were both talking about offline and it's just such a great reminder of who we're serving. Is Whoever's gonna fill that empty chair. Episodes. Let me actually back up. That was episode sixty three, culture of doers. For those of you taking notes, episode seventy two, cyber warfare in the public sector. If you control the data, you have all the power. A few top insights from Chris Winnickho's commander and CIS Texas Military Department. We cover an actually fun back fun story. Chris just hopped up on stage at my life event last September. I was like you want to record his yeah, so he just walks up on the stage full suit and it was totally amazing. It was great. So we covered Chris's unique perspective on cyber warfare and the importance of coordinating across state and National Agency. Comeback the ever of evolving Cyber Challenge, cybersecurity challenges, skip ahead cybersecurity planning strategies across state and national agencies. And then he just threw this out where he was like Hey, as a I'm a just a typical military C I o and I just got back from overseas and there were bullets flying everywhere and then I was actually just going to handle cybersecurity. And I paused and I looked at him like no, C I o United States has bullets flying over them and then you're trying to figure out your cybersecurity posture. This is a fantastic episode. I would definitely dive in check that one out. Okay, J P Dennell, U s navy seal, we recorded an episode. Now you're like he's not a CIA, you're not a CIO UM. But I met JP and he had such a great story. I said you gotta come on the PODCAST. And Ford, but everyone's not in technology, like he should come on tech tables and I don't do tech. I'm like no, no, but your leadership lessons are so good that can be applied anywhere. So JP says, the most important one it was back to putting the team first, and that's humility. Humility is the number one characteristic of a great leader. Now I also have to say and put this out there, because when we say characteristic of a great leader, people initially think, okay, leader, that's a boss, that's a manager, supervisor. Hey, I don't have that title, I'm not a leader. Your title doesn't make you a leader. Your ability to influence those around you to believe in themselves, to believe in the mission. That's what makes you a leader. You don't have to have a title to be a leader within your organization, your team, your church or family, whatever. You just have to be able to help those people around you believe in themselves, understand the mission, believe the mission, accomplished the mission. That's what makes you a great leader. And he backed this up by serving during the battle of Ramadi in Iraq with Jocko Willick, which is detailed and extreme ownership. For those of you who like military history, stacy mill episode thirty one are the possible. Stacy is fantastic. How an agile mindset transforms your team's approached the leadership. She actually moved off from the state of Kansas and she moved, I think, to Nashville and she said that didnt show up there. I'm gonna read here. That is big because so many people get set with here's where we are, here's what it's working for us and this is what we're gonna do right here, and what they don't see is the bigger picture of the art of the possible. Just, by the way, I love that, just...

...the art of the possible. I love it so much and I talk a lot about with my team about that. And if you could, if you could do this the exact way you wanted to do it, how would you do it? And that's so big. It's actually asking those questions back and having that agile mindset and that what got us here today may not be the best for us in the future and some context. One of the things she'll ask her team that I love viewing is how questions and instead of saying hey, we can't do this or anything like that, how could we go get this done? How can we make this happen if there are no barriers right? How can we go do this and and it was absolutely great. Other topics that stacy and I covered moved to a modern digital infrastructure, supposed secure, scalable. Why? I T leadership misses out on how important it is to invest in their teams and people. That's one of the biggest common themes with tech tables is the people part right. It's not just technology, the people part. Stacy's vision for delivering a World Class Digital Government for the state of Kansas was stacy's big she's actually huge on Cybersecurity, so she's got some really great stuff. She's got what she calls her e four strategy. I'll leave that in the episode. You can go dig that one up. She talks more about art of the possible and just really great. She was a great contributor to the state of Kansas and transformed during the early stages of Covid and getting them off the ground. So that was theme one. Mission driven theme to communication and collaboration. Rob Lloyd. This is one of my favorite people, Rob Lloyd. He's awesome. He is the the city manager. Now I'm using former C I o for the city of San Jose. His episode sixty seven, the gut protect strategy, creative partnerships, that affect real change. And so I've got actually two quotes from ROB and so this one's actually not actually his quote, but it's a quote from Silicon Valley partner that they gave to him. And but, and he loves it, uses this. So if you have a superstar, they can make a team twenty x more effective. But if you, if, but if you have a team that really perseveres together, two thousand X. and one of the reasons why I love this quote so much is great teams are what how winning? Have you see this? I'm huge in sports. I use a lot of sports and analogies and when you can get a team to work together, it's a beautiful thing. Right, when the team can start to work as one, it's a beautiful team. It's a beautiful thing. And I see this all the time with my high schoolers because I start off the every season as a jv coach and we're a J V coach. At the end of the season, guess what, you lose all your best players of Varsity. So this is why my heart is oh now I want to go sit on the varsity bench because because every year you get new and then so every year, the last this is. I'm coming up on year four or five. I've started this season about Oh intent, you just lose every game because you just they look at you, go through practice, you go through preseason, you tell them what they need to do, you're coaching them and they don't really get it and and then at this point now you just realize that it's okay, it's gonna say time. They're not clicking, it's not working. You keep going, you keep practicing and then somehow end of the season, in the middle of the season, it clicks and then you start winning every game. Doesn't happen like every season, but the last couple of seasons that's just how it's worked out, where the team, when they buy in, they can start to win. The other quote that I have that it really is rob I've always been in public sector because I believe in the work that we do and the impact that we can have. I actually challenge colleagues from the private sector, as everyone knows, to do at least two years of service, either military or local government. But all we need to have is a state. We all need to have a stake in our communities and their success, and I love that because a lot of you have been in the public sector and I would love for you to challenge your private sector or the vendors, if they're not serving, to have them serve in some function or capacity. And it breaks. So when people talk to me, I'm just a quick example, when people talk to me about broadband and and the impact at the first level, but when you go to a high school and you're in the locker room with these kids and they have ipads and if the IPAD doesn't have...

...cellular service, when a lot of these kids are poor, half my team just poor. Some of these kids are living in a motel six this year, and so when they go and I'm trying to work with them on getting their homework done so that they that they can pass their classes so that they're on the court. And even though I live in Santa Barbara and it is a really nice city, there are still parts of Santa Barbara like and everywhere of the country, where kids should not be and times I've had to go drive pick up these kids because if they're not at practice, they're doing something they should be doing. And that's the reality. And so when I hear access to stuff like broadband or tablets or things like that I get that on a deep level because I see these kids who are fourteen, fifteen, sixteen, and some got the fastest Wifi in their house. That's half the team. The other half it's a different story. It's important that when you serve, and we actually one of the things we just moved from Santa Barbara. We moved to another location and so I've been walking a lot more and so one of the things I noticed is socially, I'm walking with my kids. You start to the high school guys, is when you you can walk in their steps, you you get this kind of empathy, right if you can start to see the lens that they're looking through. Story highlights. Stephanie Demon Episode Ninety One, powered invitation, nurturing relationships with the team of twelve hundred. Stephanie is the CIO the State Tennessee and she's also this whole barbecue competition thing is really expanding right so we're gonna be in Nashville. She wants to have a barbecue competition with whom I have zero clue. She didn't tell me. COULD JUST BE MEMPHIS VERSUS NASHVILLE, I don't know. But story highlights. Stephanie had a fantastic. During the pandemic, she and actually her assistant Addie, came up with this. Uh, there was like this kind of virtual water cooler talk. So everyone goes home and Stephanie's got thinking to herself. We still have to communicate and talk with people. How is it's gonna work? Well, so addie comes up with coffee and conversations, and so they run with this. So what is coffee and conversations? Coffee and conversations is Stephanie's way of taking the twelve hundred people and saying hey, every week we're gonna meet, and not all twelve, fifteen of you. We're gonna MEET AND WE'RE gonna talk, we're gonna have conversations, we're gonna drink coffee. I love this. I love coffee. So coffee and conversations is like it could have been teaing conversations about it was coffee and conversations and and this is where actually a lot of really great ideas came from for Stephanie and in the State of Tennessee. And the next lite I have is the power of invitation. And the reason why I love this is from the coffee conversations comes this power of invitation. So the other idea that came out of that was they had been considering their moved to the cloud and decommissioning one of their data centers and in the coffee and conversations that they had and inviting all of the team in, they were starting to ask some of their team, or says anyone decommissioned to data center who has that expertise was there and turned out three other people at a different job had done this, and so they started to be able to leverage this and so they would they started creating some round tables, so they started bringing in all of their team members, and so then they had another really great one where they came up with their strategy for our PA. A lot of process automation and and so they just hit a number of really key insights for the state of Tennessee as far as their strategy. So we cover everything from cybersecurity to their cloud to you name it, Stephanie, and I um we we covered it. So the round tables, the copying conversations, I know a few of you folks in here actually do this too. You meet with your teams. You may not call it that, but you meet with your teams and it took way to to figure out, hey, how can we close the gap before we're out right now. So, Gary Brantley, he's the former CIOFA city of Atlanta. He's my first public sector tech tables episode eighteen, art of organizational transformation. From fact, you actually wrote a book called the art of organizational transformation, which is really great, and the whole thesis, and why I really loved the book, is it's all about people. At the end of the day, it's all...

...about people. And so we talked about the importance of transforming people and not just technology, and this is a huge one. And one of the things that I really appreciated about Gary is he is really honest. So he was telling me, Hey, Joe, look, at the time there was a huge cyber incident in Atlanta, and so they bring Gary in and one of the things that Gary was starting to show them was like, Hey, this is what a winning culture and organization looks like, and if you haven't been a part of a winning cultural organization, it's really hard to go out and replicate that. And so gary came in and he was able to not just bring in new talent but invest in the talent that was already bringing out the best in people and we cover everything from what we need to know about the city of Atlanta, we cover digital transformation. We covered the hybrid strategy, his at the time, the hybrid cloud strategy, the business outcomes. Another principle that Gary had shared with me that I really like is what he calls the five, five, five, and so when he came in he said, okay, so what can we do with five days? What can we do in five weeks, and what can we do in five months? And and it really starts to shape people and their team members out of hey, there's just a blocker here and a blocker there and a blocker there. And and it was really great because he took his team. He said anything that they thought took five months, they didn't five and many of you did that with covid. There's a great tweet. I don't have it here, but and it was like, who's responsible for your digital transformation? On twitter? It's like a twitter poll and it's like the CEO, the C I o, the CFO or covid right, and it's covid right. We don't want to have another covid. To move quickly, to move fast and I know it's human nature for us because we understanding people like sometimes, if we're not on the fire, it's hard for us to move and break out of those old mindsets. But we want to be able to keep innovating and keep moving the ball forward. Gary and I we had a great session. He's also a big sports fan. I think that's why we hit it off connected. Okay, so, Bill Zelinsky, this is this episode came out today. Episode one Tennesi psychology of Teamwork and building a mature I t organization builds absolutely fantastic anytime when you and he actually has a background in coaching, so he also coaches. So if there are any other coaches out here, come tell me. I love it. I love swapping war stories with kids and that whole thing. So he says, I do. In the business of our day to day lives we sometimes become the task that we perform and whose side of who we're serving at the end of the day or or the purpose for that. And Bill spent twenty years on the federal side. He was ce I o for the Social Security Administration here, worked the G S A and then and then moved to Dallas. I think it was one day after covid it was something like that. He showed showed up in the we're getting locked down. He's like what I just should my family is still in yeah, but I really about this and it was on my episode two. I think I might talk about it a little bit later with Shawna O A G is getting out into the field and seeing who's consuming your services and and I love the stories that I get to hear from so many of you when you go into the field and with whatever your domain is or vertical or expertise, you're going out there and seeing, okay, hey, how is this mom consuming the childwar welfare system? is she able to get her check on time? Now there's so many stories out there. So I love that bill was able to bring this up, so that we don't want to get lost in the day to day, but we definitely want to be able to keep the big picture of who we are serving. Okay, storry, highlight Tim Romer, the meme King that WHO knows Tim Romer? Anyone Know Tim Romer? Okay, he's from Arizona. Yeah, Oh, so, tim so he is. He's really funny, by the way. He is hilarious. So what he does for his team to motivate them with like positive reinforcement and quick hitter and quick hitters during cybersecurity training is he will actually create memes about himself, which is you're like cybersecurity meme. I don't understand. He's trying to get...

...the team engaged. How many of you said out a cyber security training? How many of you? Yeah, we said, do you look and see, hey, how many people are like actually doing it? Come on, okay. So, yeah, so he does. Not only he creates means, but he loves to mess with his team. I love mess with people too. It's like one of my favorite joys. And Tim will send he's constantly trying his own staff, trying to see are they going to click on this? Are they gonna are they gonna do this right? And if they end up passing and they don't click on, he passes out Swedish Fish Candy, chocolate, bitcoin candies, which I think are great, and he's just got a cyber securities. I think we all heard the Russian talk from Morgan Right Right. It's like doom and gloom and then, and I love it was a great I mean there's a great seriousness to it. Actually was that drinks with Morrigan. He's actually come on the podcast and we had a fantastic conversation. He's a really smart guy. But bringing a little bit of Levity to to your team, to your staff, so that they're engaged and people are engaged with chocolate, little bitcoins and Swedish fish and if you send a name around of yourself, people are probably going to chuckle and laugh and you can start to have that engagement around the cyber security for the end users that so many of you are actually evangelizing. So some of the things that we cover. Tim has been on three times and I know I have episode one hundred here. Also, Nancy was on, but Nancy, don't worry. Asked you the bag. You've got your own slide. Did you? Don't worry, I didn't forget about you. I got you. I don't have the other episodes but you can find them on tech tables. With Tim we cover everything from national security, nation states coming after the local government, training, working with vendor, protecting as far as we talked about fight those scores and how he uses those not like fight like, not an actual credit score, but how he actually goes and communicates the Cyber Security Posture and where they're at and then translates that to the legislative team in Arizona and keeps them updated, which I thought was a really great way of taking a very complex issue of hey, where are we at and how do we measure this to to go get more funding for cybersecurity and how do you make sense for that? So it was really great. And then we talked about also cyber is a physical problem right, the examples of the gas pipeline, and it's not just a digital one. So a lot of really great stuff. I won't cover everything, but I think one last one is that at the end of the day, humans, we are the weakest link. Tam On the PODCAST, Um, I think maybe on the first one, and mentioned he's the weakest link. I am the weakest link. where all the Weakest Link In this in the cyberspace. See, Nancy, I told you got your own side. Okay, Nancy said, and then it became no, this is what we prepared for, this is where the rubber meets the road and we're gonna do this and and the really might photo is she also loved Ted Laugh though, and she said when I see impossible, I think I'm possible and I absolutely love that and I don't know Nancy remembers that, but it's on video, Nancy, so it's really yeah, this is a really great podcast. You'RE gonna be able to get episode one hundred. You'll be able to get Nancy's perspective from everything that she's doing here in the Save Texas, which is really great, and there's a lot of really great stories there and I am fastly right at the time right now. Okay, so I'm gonna Start Picking up the pace a little bit quicker. Darryl Tompkins really awesome and I love this. So it's a players game. Players can go where they want, but if you can't touch their heart and someone can't figure that out, Hey, this is the impact you're going to have. People just gravitate towards you. The gravittap towards your organization touching someone's heart. I love that. I think that's probably another big theme of tech tables is hearing from C I o s how they can get their teams to work is by touching their heart right, not just their minds. And another quote had to throw in. His customer service and relationships are critical pillars to success for any operation, especially I t and and with Darryl. What's really great. He actually worked at the double tree and we talked a little bit about hey, how did that experience we're get the double tree and survey make you a better ce io today?...

Okay, them three business acumen. Episode six from networking. Yeah, UM, networking. Adam into, C I O of Texas AG. That's Rick Blanco. This is probably the most famous book that everyone after the event said. I said and keep your say to do ratio high. I actually I probably shouldn't just put that. That just enotes. So if you'RE gonna say you're gonna do something, do it right. Keep that ratio high. So as you say go you get, the higher you go to the ladder it becomes even more difficult because that's where all kinds of all kinds of challenges. But people remember that. So just keep your safe to do ratio high. I love that. It builds trust with your team, it builds trust with if you're at an agency, builds trust with other agencies in the community. End of the day, you can keep your say to your ratio high, good things are gonna happen. Thank you, Rick. Outcome based leadership. Okay, episode ninety three. Government complacency breeds mediocrity. Todd Ryan C io at Hillsboro County Sheriff's Office, and I don't have a whole lot of time, but there's a fantastic episode with todd on moving from new leadership. Came in from the sheriff level. New Sheriff was elected in Hillsboro and enabled todd to really transform breakdown any rules that were stopping him. And one quick example of this is people on his team were trained for so long. They were trained for so long they would ask him for every little detail and so he said, I don't know, stop asking me for all these little details. Hey, I need to go replace this hardware switch or I need to go do this over here. You guys, but you're working. I don't want to know. I just want to know that you're working. I don't need to know all the minutia details. I am empowering you to go out and he's been radically transforming the Hillsboro County sheriff's office and he's a strong guy. So if you work, I've been in a sheriff's office, but he you gotta be a strong you gotta be a strong character. So fun fact, when Jamie grints, the C I o for the State of Florida, was speaking at an event early on when he became C I o, todd actually called him out and he's like Hey, pretty boy, and you got this flowy hair and you look nice. You got this new job, but I want to know and he starts drilling Jamie with all these questions and and actually todd was actually really impressed that Jamie wasn't a guy who had flowey hair but was actually looking to transform the state of Florida. And I'm very excited. I'm I will be in Florida and Tallahassee for another live podcast event on Friday, October fourteenth. The State of Florida, by the way, is very competitive. Now they know they're behind the state of Texas. This is just some like inside behind, behind the MINC. They told me. They said, Hey, you know what you've done, these events at these like nice areas, this like the commodore, like you read this out. They were like forget that, we want you in our brand new Florida cybersecurity digital center and you we want to stick it to Texas because we're coming and I'm like, oh spicy, the states are really competitive. I'm just the PODCAST. I'm just gonna interview you, okay, but really looking forward to that. It's gonna be a ton of fun. Another Florida podcast I have was with Mike Gi Lombardo. He's an entrepreneur, a member of the House of Florida representatives. There's a fantastic one. We actually again on the steme of like outcome based leadership. He actually got all of the cybersecurity money that's flowing through the state of Florida right now because they are radically trying to move quickly and transform everything. So, like, can I have a fantastic he was in the military. Just a fantastic conversation around cybersecurity, his background serving in Iraq, transitioning back to to life and actually how he cares about people who are on his staff and on his team and how he gets things done in Florida and how he cares for a lot of those people there. We have to talk about Florida Cybersecurity Council and how spill seventy five that was all of the cybersecurity money and transformation that's happening there in state Florida. Yeah, and texts are, as I mentioned the beginning. Yes, I didn't interview him on episode seventy. At this point I'm just gonna highlight so I can hit all these themes. Them four workforce challenges. So J R Sloan another really great friend. He's fantastic. I'm just gonna read this real quick. When I talk about the stories and the successes and delivering better services to residents, the constituents, that also energizes me to be able to see, hey, I'm...

...helping stewart tax dollars that I'm paying and everyone else here in the state is paying to benefit what's going on. and Jr is big on actually going out. We've gone out a couple of times. He actually fun. Fact we went to breakfast. It was me, my daughter and J R. So I've got some time he gets to know him and and he's constantly looking at the services that the entire state is providing and asking himself, hey, how can we make this better? And and I love that he is constantly thinking that way. Arizona recently released their digital license. I'm actually gonna Interview Jr again on August twenty two on the digital driver's license front. That's a service I want in the state of California. I don't know if anyone knows anyone in California, but as a millennial, I really want that. Okay, vendors, take care of your ceios. This is probably one of my favorite back door behind the mind and by we have. This is Kevin Gilbertson episode one hundred five. How great leaders inspired action, and Kevin's on right now because I'm live on twitter spaces right now, so he's listening. And so, Kevin, this one is this one's for you and you can hold me. Get countable. So my wife and I we went to go pick up Kevin from his hotel room and it's my wife and my toddlers passed out in the back sleeping. And this is at my last live event. He came down to Austin. It was great and one of the things that he had mentioned to us in the car was that he uses tech tables to vet who is serious about either working on his team or team with vendors. If they haven't listened to his interviews and done their homework showing that they're motivated enough to put in the time and prepare, well, he knows that they're not going to be a fit for the State of Montana and I love that. So he had a quote at the end of our podcast and he said, vendors, take care of your C I o s, because we're texting each other. And I love that because I'm like, he's picking up the phone, texting. I know the community. Everyone's always texting everybody and I love this quote. I love the behind. I actually when Kevin got out and was walking into the room, I told my wife Jamie, I said, did you hear what Kevin Just said in the car? She's out. I said take note to that, because I gotta go. I gotta go pick up the PODCAST, but we're gonna go use that later because that is so great. People talk to people and people love working with people that other people like working with and this is a fantastic colleague. Recover a lot of content. I am running out time, so I'M gonna keep Corey will burn again. I love this quote. Episode one seven, how to develop multiply leaders, and then same thing with Retta. Loved I loved that she was on the podcast. They both used to work with each other. I would encourage you to go listen to podcasts. It was a really great team. Five innovative, innovative problem solving. And now at this point I'm just gonna keep going. So episode ninety five, experimental learning and hinting gems with Vanessa Keenan. She's here. Go Talk to her. She's got one of the best personalities. I love her. She's absolutely fantastic. The work she's doing with kids really resonates with me and I love that. And tone her see how to stay Nebraska Blue Collar C I O. Episode Eight. Eight fantastic episode and I love the work that Ed is doing. And so a story highlight. Krishna and Shawna. Their episode. Um for Krishna covers a lot for the state Texas, AI, cloud CEO, e, S R P, a, you name it, and we've about three episodes right there. You can go find those. Ted Rock, ceio for the city of Los Angeles. Love Ted. been to a dodger game with him. He's a ton of fun and we talked about planning for the Olympics. So he released the procurement portal in L A and managing all of that and he's done a fantastic job. Samuel Navarro at the center. He's now at the center of Excellence, the G S A and so episode twenty nine we talked about five g Lacy Network, sliceeing. Totally fantastic. We will be in DC next year during my daughter's eighth grade Washington D C trip, at the Samsut Innovation Center, throwing a live podcast tour with a bunch of federal a C I O S and I'm gonna try and bring in any stated local people that want to come and Justin Fair episode, give ownership to create buy in. Really Great. I would read the quote Justin's becoming a really great friend. I love Texta with it. I probably text with him every other day to see hear what he's going on and talking with him. Shawn Rodgers again digital deep dive here. Start quote and their podcast Lynn Ferland scale fromwaukee county. Let's fantastic.

We will go to Milwaukee. It was gonna happen this year. Couldn't. The day just didn't work. But I'm gonna to Milwaukee. He also served in the military and lessons he has and then how he's applying that to Milwaukee County right now. Okay, so closing. So one of the greatest treats of seeing the purpose of tech tables and how it's evolved over the last hundred and ten episodes. So this started out and see in Las Vegas and January as a side project. And, fun fact, I didn't have a name for tech tables. It wasn't called tech tables. When I was interviewed to go listen to the first four episodes. They go, what's name of your podcast? Just keep broke here, just keep going. So I didn't have a name. Someone else gave me the name that we should call it tech tables, like that's a great name. So I didn't have a name. Like all of these conversations, like it started to transform and like to see and transform was like really special and I just was interviewing people and I was looking at community and I was hearing what you guys care about, and then I said, okay, I'm just gonna go interview what you care about and I just kept doing that and I keep doing that and I keep doing that and I think that's I think a big piece is that carrying heart and that allows that people want to come on share their stories and I love hearing your stories and there's so many stories on the podcast and like behind behind the mic, off the camera what I hear and I love being a part of the conversations and I just love being able to connect people and share people and share podcast episodes. And one of the other things I realized that, whether you're in the private sector or in the public sector, all the stories that you share and bring to you who you as a person. That makes you uniquely you and you you need to know that you're uniquely ready to serve right now as you are, and all the stories and experiences that are on tech tables are with their weight in gold and people are people are listening and people are learning and I get to hear it. I don't know if you hear it, but there's a lot of really great work being done in the public sector. That's absolutely fantastic. Stay and if you know of anyone who wants to share their story, I would encourage you to send them my way. I would love to have them on tech tables and spend truly my honor to have these conversations and look forward to connecting this amazing Texas task community. I think it's probably the best community events across all fifty I know I'm not saying that just because I'm in Texas, pick on. I'm not saying just because I'm in Texas, but I've been to other events and task is by far the best event for every year. I look forward to it. Yeah, seven minutes Q and A. Any questions people and send it for the chat. I agree with mom. For my hope, Corey Bilbert Joe is the one thing, if you poiled it down to one com thing from the government. I T leader, if you think you you're repeated the most and you just have to pick one thing while you've been case people first. All Right, I'm going to coffee car. So thank you, I appreciate it. Thank you for.

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